![]() The invoice will be emailed to the address that you used to sign into your Kobo account. Enter in any tax information that you'd like to appear in the invoice.Click Invoice near the top of the screen.Generate an Invoice After your order has been processed, you can get an invoice for your own records. You'll receive an email confirmation that your order has been cancelled. ![]() Click Yes to cancel your selected items.Under the drop-down menu, select the reason for the cancellation.Beside the item you want to cancel, click the minus icon.Click Cancel items near the top of the screen.For detailed steps, follow the steps here. Note: If you forgot your order number, click Forgot your order number? and follow the onscreen stops. Enter your order number and email address.Click Order Status near the top of the screen.Hover your mouse cursor over Apps and eReaders.If 8 hours have passed since you placed your order, please contact our customer support team here. It is a dedicated ebook reader that has new audiobook functionality, the Kobo Store has a new audiobook section. ![]() If you change your mind about your order, you can easily cancel it within 8 hours without contacting our customer support. The Kobo Sage is a new premium e-reader with a large eight inch screen. If you've made a purchase on your Kobo Books app on Android, you can start a refund process with Google by following the steps in this article.Ĭancel items in your cart You can cancel items you've ordered through the website. Refund your Google Play purchase (Android only)
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